For families and carers

Download it for your parents in five minutes

You know they are safe. They know you are close, even when you are far away.

What families get

SOS SMS with location

One tap by your parent. After a 10-second countdown, an alert SMS with their location is sent to you.

Up to five family members

Register a son, daughter, in-law or trusted neighbour. Everyone receives the same SOS.

Coming soon

Carer view

Your parents can share their health records with the family they choose.

How to download it for your parents

Use their phone, not yours.

  1. Download it on their phoneOpen the app address (to be announced) on your parent's phone and download it to the home screen. See the Android and iPhone steps.
  2. Register with their phone numberThe SMS code goes to their phone. The account is theirs, not yours.
  3. Add yourself as a family memberProfile (Profil), then Family members (Ahli keluarga): your name, relationship and phone number. You now receive their SOS.

Tips from us

Show them the SOS button first

It is on the Home (Utama) screen. Try it once together, and cancel within the 10-second countdown, so they know it works.

Save our help number

WhatsApp 013-393 6628 on their phone. We help in Bahasa Malaysia.

The text is already large

No settings to change. Every button is designed to be pressed with a thumb.

Questions from families

How do I add a family member?

Open Profile (Profil), then Family Members (Ahli Keluarga), and tap Add family member (Tambah ahli keluarga). Enter their name, relationship and phone number (a Malaysian number). Turn on the Receive SOS alerts (Terima amaran SOS) switch so they are alerted in an emergency.

How many family members can I register?

Up to five people.

Do my family members need to download Pesara Digital?

No. They receive the alert by SMS on any ordinary phone. They can register as Family (Keluarga) members if they wish, but it is not needed for SOS.

What does SOS do?

SOS tells the family members you have registered that you need help, and shows the emergency numbers and a list of nearby ambulances and hospitals. SOS is not connected to any emergency service and does not send an ambulance. In a real emergency, call 999.

How does SOS work?

Tap the red SOS strip on the Home (Utama) screen. A 10-second countdown starts — tap Cancel (Batal) if it was a mistake. After that, an alert SMS is sent to your registered family members, and the screen shows three choices: Dial 999 (Dail 999), Ambulance (Ambulans), and Hospitals and Clinics (Hospital dan Klinik).

How to download

Download Pesara Digital in one minute

Not on the Play Store or App Store for now. Download it straight from your phone's browser.

App coming soon

The download address and QR code will appear here when the app launches.

  1. Open the app address (to be announced) in Chrome.
  2. Tap Install now (Pasang Sekarang) when asked. If there is no button, tap the three-dot menu at the top right, then choose Add to Home screen.
  3. The Pesara Digital icon appears on your home screen. Tap it to open the app.

Full guide

App coming soon

The Pesara Digital app is launching soon.

We will announce the launch date on this website and on our social media.

See the services that will be available